Terms and Conditions

Terms and Conditions – Electro Sol

Last Updated: 22 August 2025

1. Acceptance of Terms

By accessing and using this website (www.electrosol.co.za), you agree to be bound by these Terms and Conditions, our Privacy Policy, Cookie Policy, and any other legal notices published on our website. If you do not agree with any part of these terms, you must refrain from using our website.

2. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use and enjoyment of the website by any third party. Prohibited behavior includes harassing or causing distress to any user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the website.

3. Intellectual Property

All content, trademarks, logos, graphics, and other intellectual property displayed on this website are the property of Electro Sol or its licensors and are protected under South African copyright and trademark laws. You may not reproduce, distribute, or use any content without prior written consent.

4. User Obligations

By using this website, you agree to comply with the following obligations:

• Use the website only for lawful purposes and in compliance with applicable laws including POPIA, CPA, and ECTA.
• Do not attempt to gain unauthorized access to any part of the website or its systems.
• Do not distribute viruses, malware, or any harmful software.
• Do not engage in phishing, identity theft, or fraudulent activities.
• Do not post or transmit defamatory, obscene, offensive, or discriminatory content.
• Do not use automated systems (e.g., bots, scrapers) to access or interact with the website without consent.
• Do not misrepresent your identity or impersonate another person or entity.
• Do not collect or store personal data about other users without their consent.
• Keep login credentials secure and notify us of any unauthorized use.
• Use up-to-date antivirus and security software when accessing the website.
• Regularly review and comply with all published policies and updates.

5. Privacy and POPIA Compliance

We are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA). By using our website, you consent to the collection and processing of your personal data as outlined in our Privacy Policy. You have the right to access, correct, or delete your personal information at any time.

6. Consumer Protection (CPA Compliance)

In accordance with the Consumer Protection Act (CPA), we ensure that all product and service descriptions are accurate and transparent. Pricing is clearly displayed and inclusive of applicable taxes. You have the right to cancel transactions within the statutory cooling-off period. Refunds and returns are handled fairly and in line with our Returns Policy.

7. Electronic Communications and Transactions (ECTA Compliance)

This website complies with the Electronic Communications and Transactions Act (ECTA). All electronic communications, including contracts formed via this website, are legally binding. We use secure methods to ensure the integrity and confidentiality of your data.

8. Limitation of Liability

Electro Sol shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of this website. This includes, but is not limited to, loss of data, business interruption, or financial loss.

9. Website Accessibility

We strive to make our website accessible to all users, including those with disabilities. If you encounter any accessibility issues, please contact us so we can address them promptly.

10. Cybersecurity

We implement robust security measures to protect our website and user data from unauthorized access, cyber threats, and data breaches. In the event of a breach, we will notify affected users and relevant authorities as required by law.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes shall be subject to the exclusive jurisdiction of the South African courts.

12. Contact Information

For any questions, concerns, or legal inquiries regarding these Terms and Conditions, please contact:

Email: admin@electrosol.co.za
Phone:  +27 81 776 9404